Privacy Policy
A LEGAL DISCLAIMER
1. Introduction
Welcome to the Privacy Policy of Logistics Resources. This Privacy Policy outlines how we collect, hold, use, disclose, protect, and manage personal information when you visit www.logistics-resources.com.au (the “Website”) or otherwise interact with us, including through enquiries, service requests, and other communications. We are committed to safeguarding your privacy in accordance with applicable Australian privacy law, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using the Website, submitting personal information, or engaging with our services, you agree to the terms of this Privacy Policy.
2. Who We Are
Logistics Resources (“we”, “our”, “us”) provides comprehensive logistics, freight forwarding, warehousing, customs brokerage, and supply chain services and operates this Website.
3. What Personal Information We Collect
We may collect and hold personal information that you provide directly or that is collected automatically when you use our Website, including:
A. Directly provided information:
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Name, email address, phone number
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Company name and job title (if applicable)
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Shipping or logistics details provided via enquiry forms
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Payment or billing information (if applicable)
B. Automatically collected information:
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IP address and technical data (e.g., browser type and device)
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Cookies and tracking data for analytics and performance
We collect this information only where reasonably necessary to achieve our functions or services.
4. How We Collect Your Information
We collect personal information:
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Through contact or quote request forms on the Website
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Via email or telephone communications
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Automatically from your use of the Website through cookies and similar technologies
We aim to collect information directly from you where reasonable and practicable.
5. How We Use Your Information
We may use your personal information to:
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Respond to enquiries, provide logistics services, quotes, or support
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Manage our relationship with you
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Improve our services and the Website
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Send service-related updates (where you have consented)
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Comply with legal obligations
We do not use personal information for unrelated purposes without prior consent.
6. Disclosure of Personal Information
We may disclose personal information:
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To third-party service providers engaged to help deliver services
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To regulatory authorities when required by law
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To affiliates or partners in the course of providing logistics services
We do not sell or rent your personal information for marketing purposes.
7. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to enhance your user experience and gather analytical data. You may manage cookie preferences through your browser settings.
8. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure, including through technical and administrative safeguards.
However, no data transmission over the internet is entirely secure; therefore, we cannot guarantee absolute security.
9. Access and Correction
You may request access to personal information we hold about you and ask for corrections if it is inaccurate, incomplete, or out of date, subject to applicable law. We will respond to such requests within a reasonable timeframe.
10. Overseas Disclosure
If personal information is disclosed to recipients outside Australia (for example, certain service providers), we will take reasonable steps to ensure that overseas disclosures comply with applicable privacy obligations.
11. Complaints and Contact
If you have questions, concerns, or a complaint about this Privacy Policy or our handling of your personal information, please contact us at: